Shipping & Delivery
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How long will it take to receive my order? Standard shipping typically takes 3 to 5 business days, while Express shipping takes 1 to 2 business days. Please note that processing times usually take 1 to 2 business days before your order is dispatched.
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How can I track my package? Once your order has shipped, you will receive a confirmation email containing a tracking number and a direct link to track your shipment.
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Do you ship internationally or to P.O. Boxes? Currently, we only ship within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. Territories, or APO/FPO addresses at this time.
Orders & Payments
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What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Apple Pay, and PayPal.
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Can I modify or cancel my order after placing it? We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us immediately at support@briansshop.com. Once an order has been shipped, it cannot be modified or canceled.
Returns & Exchanges
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What is your return policy? We offer a 30-day return policy for unused items in their original condition and packaging. To initiate a return, please reach out to our support team with your order number.
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Who covers the return shipping cost? Unless the item arrived damaged or defective, customers are responsible for paying the return shipping fees.
Need Further Assistance?
If you have any other questions or need help with your order, please feel free to reach out to us at support@briansshop.com. Our customer support team is happy to help!